1. What makes Chiqui Chic products special?
Our products are created with love, care, and personalization in mind. You can expect high-quality fabrics, safe materials, and long-lasting prints. Each piece is designed to be soft, comfortable, and perfect for little ones — with personalization options that make every item truly one-of-a-kind.
2. Do you offer personalized products?
Yes! Many of our products — from baby clothing and blankets to cups and accessories — can be personalized with your child’s name, initials, or a special date. Each product page will have a Personalization option where you can add your details before checkout.
3. How long does it take to receive my order?
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Production time: Usually 2–7 business days (most items are ready within 3–5 days).
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Domestic shipping (U.S.): Typically 3–7 business days after production.
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International shipping: Usually 7–15 business days after production, depending on location and customs.
Once your order is shipped, you’ll receive a tracking link to follow its journey to your doorstep.
4. What if I need my order sooner?
Some products may be eligible for express production or expedited shipping, depending on availability. If you need your order by a specific date, please contact us before placing your order so we can check options for you.
5. Can I return or exchange an item?
Because most of our items are personalized and made to order, we cannot accept returns or exchanges unless your item arrives damaged or defective. If this happens, please contact us within 7 days of delivery with photos, and we’ll take care of it right away.
6. How do I care for Chiqui Chic products?
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Apparel: Machine wash cold, inside out, with similar colors. Use mild detergent. Tumble dry low or hang dry. Do not bleach.
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Blankets & Accessories: Care instructions vary — each product page includes specific guidelines to help keep your items looking their best.
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Personalized Items: Please follow any additional care instructions provided on the product page.
7. Do you offer gift wrapping?
Yes! You can add gift wrapping and a custom note at checkout — perfect for baby showers, birthdays, or just-because surprises.
8. Can I order a matching set for siblings?
Absolutely! Many of our collections include matching or coordinated designs for siblings, and you can also mix & match across different products to create your own adorable family sets.
9. Do you ship internationally?
Yes! We proudly ship worldwide. Please note that customs fees, taxes, and duties may apply depending on your country’s regulations.
10. How can I contact Chiqui Chic?
We’d love to hear from you!
📧 Email: etraminversiones@gmail.com
Or use our Contact Us form — we reply within 24–48 hours.
💛 Our Promise: Every order is made to order with care, ensuring you receive safe, high-quality, and memorable products that celebrate childhood’s most magical moments.